Shipping & Returns
Delivery Time= Processing Time (between 2-3 business days) + Shipping Time (about 4 - 10 business days). There are shipping upgrades offered during checkout. Actual shipping time is calculated at checkout.
DUTIES & TAXES
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.
Returns must be shipped back within 14 days of original order. Customer is responsible for return shipping to Brent’s Bling
WE WILL GLADLY ACCEPT ANY UNWORN/UNUSED ITEMS (SENT BACK IN ITS ORIGINAL CONDITION) FOR AN EXCHANGE OR A BRENT’S BLING STORE CREDIT WITHIN 14 DAYS OF PURCHASE. THERE ARE ABSOLUTELY NO REFUNDS AT THIS TIME.
ANY ORDERS THAT DON’T MEET THESE TERMS WILL AUTOMATICALLY BE SENT BACK.
JEWELRY: ALL UNWORN/UNUSED JEWELRY CAN BE EXCHANGED OR RETURNED FOR AN BRENT’S BLING STORE CREDIT. PLEASE SEND ITEMS BACK IN ORIGINAL PACKAGING WRAPPED PROPERLY TO PREVENT DAMAGE DURING SHIPPING. ALSO INCLUDE YOUR RECEIPT IF WE RECEIVE DAMAGED JEWELRY WE WON’T BE ABLE TO GRANT THE RETURN.ALL CLIENTS ARE RESPONSIBLE FOR ANY SHIPPING FEES INCURRED DURING THE EXCHANGE/RETURN PROCESS.
Upon receiving your product if you think there may be a problem of any sort (manufacturer defect) you must first snap pic of the defected item then promptly (within 7 days of the delivered date) reply to your invoice email or send an email to Contact Us with your ORDER NUMBER, FULL NAME AND CONTACT INFORMATION or just reply to your invoice that day so the issue can be addressed immediately. This policy does NOT include general wear and tear of items.
**WE ARE NOT RESPONSIBLE FOR DOMESTIC ORDERS THAT ARE SHIPPED WITHOUT SIGNATURE CONFIRMATION AND LOST**
**WE ARE NOT RESPONSIBLE FOR ITEMS THAT ARE MARKED AS DELIVERED IN THE SHIPPING CARRIER TRACKING SYSTEM W/O SIGNATURE CONFIRMATION THEN LEFT AT YOUR RESIDENCE UNATTENDED AND STOLEN**
**ALWAYS DOUBLE CHECK YOUR ADDRESS INFO TO MAKE SURE ITS CORRECT TO PREVENT DELAY IN RECEIVING YOUR ORDER, WE ARE NOT RESPONSIBLE FOR ITEMS SENT TO THE INCORRECT SHIPPING ADDRESS**
** THIS IS FASHION JEWELRY AND IS NOT INTENDED FOR CHILDREN UNDER 10 YEARS OLD, SMALL PARTS CAN BE A CHOKING HAZARD FOR SMALL CHILDREN SO PLEASE KEEP OUT OF THE REACH OF CHILDREN! JEWELRY IS NOT INTENDED FOR DAILY USE AND SHOULD NOT BE WORN IF YOU HAVE EXTREMELY SENSITIVE SKIN**
For questions and comments about our return policy please send an email to firstname.lastname@example.org
For international shipping please contact us through the website or email us at email@example.com